Frequently Asked Questions
Cost & Payment:
How do I pay for my car transport services?
You won’t have to pay the total cost upfront! To secure your reservation with Global Auto Transportation, you will be required to pay a portion of the total payment via credit card. Your remaining balance will be due to your truck driver upon the completion of delivery. The remaining balance can be paid in either Cash, Cashier Check, or Money Order.
How much does it cost to ship a car with GAT?
At GAT, we tailor each shipment to each individual customer’s needs. This means that the total cost of shipment will vary depending on specific factors of your vehicle. This might include the size, make, model, year, and condition of your vehicle, along with the location of the shipment and the place of origin. Weather conditions and other seasonal factors also might affect the cost.
The quote we may give about shipping prices of your specific vehicle will depend on more than a few different factors. It’s important to know that prices are determined on a case by case basis. Our price-beat guarantee ensures that you receive a fair price for our services. If you receive a cheaper quote, bring it to us and we’ll do everything in our power to match it. Contact one of our agents to learn more and receive a quote that works for you!
What is the cheapest way to transport a car with GAT?
Our cheapest method of shipping a vehicle with Global Auto Transportation is with our Open Car Transport service. However, we also offer Enclosed Car Transport, which will include an additional fee depending on the size, weight, model, make, and year of your vehicle. However, this option provides more security for your vehicle!
The price also depends on the area of the shipment, as well as the weather and traffic conditions along the way. For example, it is cheaper to ship your vehicle to more populated areas. Delivering vehicles to remote locations requires more time and fuel, which will raise the price of the shipment. Talk to our representatives about your concerns and we will do our best to accommodate your needs.
How long is my quote valid?
Any quote you receive from us (either by phone, email, or through our website) is valid for the following 14 days! Contact us today to receive a free quote and start the process of transporting your car!
Insurance & Personal Items
Can I ship personal items with my car?
Yes. 100 lbs of extra space is allotted in the truck, without any additional charges. However, if the personal items you wish to ship exceed 100 lbs, speak to one of our representatives to determine how it might impact the price of the shipment.
Is my vehicle insured during transport?
Yes. Your vehicle will be insured during the entire shipment process, so there is no need to worry about possible damages.
Are personal items in the car insured?
No. Our insurance policy only extends to your vehicle. This means that our drivers are not responsible for any damages to personal items. Take caution when leaving any personal items in the car.
Is my insurance or the driver’s insurance responsible for any damage?
Global Auto Transport insures your vehicle during transportation. This way, you can feel secure knowing your automobile is in safe hands.
What if my vehicle is damaged?
We recommend all customers inspect their vehicle with the driver prior to any transportation. In the unlikely event of any damages, update the Bill of Lading/Vehicle Conditional Report. Then, this will be submitted for repairs and reparation.
What type of insurance is my vehicle covered with during transport?
Global Auto Transportation’s carrier insurances covers $1,000,000 liability and $250,000 cargo.
Pickup & Delivery
What do I do before shipping my vehicle with GAT?
Before shipping, we recommend inspecting your vehicle for any and all prior damages. These must be noted for insurance purposes. For the full list of our tips for preparing for the shipping process, check out our Step-By-Step Guide.
What is the process of shipping a car out of state?
The transportation process is simple. Our drivers are experienced in moving both functioning and non-functioning vehicles onto their trucks and then driving them long distances. We handle all the details of the shipping process, so you don’t have to worry!
Can there be a guaranteed pickup or delivery date/time?
Yes. If you need your vehicle delivered to you at a specific date and time, we can arrange it so you receive the vehicle when you want it. While additional costs apply, we do offer expedited shipping services to get your car picked up by a driver faster. Speak to a live agent to figure out what option works best for you.
How long does it take to ship a vehicle?
The delivery time of your vehicle depends on the distance being traveled and the weather/road conditions during the travel. Here are some usual delivery time windows:
In-State Delivery: 1-3 Days.
Up to 1000 Miles: 3-5 Days.
1000-1250 Miles: 4-5 Days.
1250-2000 Miles: 6-8 Days.
2000-3000 Miles: 7-9 Days.
3000 Miles and Above: 9-11 Days.
Do I have to be at the pickup or delivery?
At both pickup and delivery, you or a trusted representative must be present. This way, someone is there and able to inspect the vehicle and update the Bill of Landing.
What is the Bill of Landing?
A Bill of Landing (or BOL) is a legal document that contains important information about the shipment.
The Bill of Landing will contain the year, make, model, automate, and condition of your vehicle. The Bill of Landing serves as the contract between the truck driver and the vehicle owner. Any and all damages to the vehicle must be reported on the Bill of Landing. The Bill of Landing also serves as the receipt of the transaction.
Types of Car Shipping Services
What is Door-to-Door Auto Transport?
Door-to-Door Auto Transport allows our drivers to pick up your vehicle from your home. From there, they can take it to your preferred destination. This makes everything easy and convenient for you.
How do I track my vehicle while it is in transport?
If you wish to track your vehicle, you may contact one of our dispatch agents, or call the truck driver directly. Before your vehicle is transported, you’ll receive the driver’s phone number. You may also contact one of our live agents, who will be able to communicate with your driver as well. We will update you at every stage of the process!
What is top load?
A typical auto transport trailer has two decks. If you wish, you can top load your vehicle. Doing so could prevent potential damage to your vehicle.
What type of transport will ship my car?
The type of truck used in your shipment will depend on customer preference. Customers can either request Open Car Transport, or Enclosed Car Transport.
What is the difference between Open and Closed Transport?
Open Car Transport is the most common form of vehicle transportation, as well as the least expensive. While it is cheaper, the car will also be exposed to rain, sun, dust, and other natural weather conditions. Open Car Transport is most often used for regular cars. Our Enclosed Car Transport method provides extra protection but it is a bit more expensive.
Other Common Questions
Is Global Auto Transportation a Carrier or a Broker?
Global Auto Transportation is both a licensed Carrier and a licensed, bonded, and insured Broker.
What is the difference between a carrier and a broker?
A Carrier operates trucks and is an owner-operator. Licensed Carriers handle the scheduling and dispatching of shipments.
A Broker owns a network of car carriers, often serving the entire country. Brokers verify USDOT authority, federal licenses, and cargo insurance on the carrier company.
Will I receive a shipping contract?
Yes. Upon signing with GAT, you will receive an order stating all your legal obligations, rights, and conditions. We will only begin the shipping process once the order has been signed and returned.
What do I do if I need to cancel my order? Will I receive a refund?
You may cancel any order within 24 hours of placing your reservation. If you do so, you will receive a full refund.
Have more questions? Contact our agents at (888) 803-0501 — they can answer any other questions for you!