Reviews

If I could give zero stars, I would. My experience with Global Auto Transportation. has been extremely disappointing, unprofessional, and stressful from start to finish. We contracted Martin with Global Auto Transportation to transport our car on August 20, 2025, I personally assisted with photographs and a video, confirming that the vehicle was in perfect condition at that time of shipping. The owner and driver of Sambo Express Inc., Amindzhon Nazarov, told me the car would arrive in the afternoon on August 22nd, but communication stopped completely that day. Amindzhon Nazarov ignored my messages and later called the second number on file, insisting on dropping the car off in the dark around 11:00 p.m. We got out of bed and accepted the vehicle, but informed him we would inspect it in the morning. The next morning in daylight, we discovered visible damage to the vehicle. We called immediately and spoke with Martin at GAT to report the damage. Martin insisted that it is the responsibility of the driver to pay for damages, however on the GAT website, full responsibility of any damage lies with GAT. When confronted with the facts of a conversation Martin had with Daria about our photos being suspicious, he just got quiet and says its Amindzhon Nazarovs responsibility. We then followed up, Daria, a representative of Global Auto Transportation, she admitted that the company often avoids going through insurance and prefers to handle claims in-house via Zelle or CashApp. She initially agreed to cover the repair costs directly after we obtained a $75 professional estimate which we paid for but later changed her story, claiming the photos we provided of the damage looked suspicious and they denied paying for the damaged bumper. Daria then sent me to what she claimed was the insurance company, but its evident that they all work together. Daria continued placing blame, and questioned the authenticity of the photos, and completely ignored any communication and follow-up from me. Since then, Ive been met with silence, excuses, and outright dishonesty. Calls have gone unanswered. Promises have been broken. This companys handling of my vehicle and their lack of integrity have caused unnecessary frustration and hardship. I have kept photos, text messages, and records that document every step of this experience including proof that the photos they used to deny responsibility were taken before transport, not after delivery. I have reached out to the owner of Global Auto Transportation with the hope of resolution and will provide an update as to the outcome. I am filing this complaint with the Better Business Bureau to alert others to the deceptive and unprofessional business practices of Global Auto Transportation and Sambo Express Inc. and its affiliates. Their conduct shows a complete disregard for honesty, customer service, and accountability. Consumers, please be cautious before trusting this company with your vehicle.

I reached out to them about getting my car shipped from California to Texas on a Tuesday needing it to get picked up the following week. I was told my car would get picked up that upcoming Monday or Wednesday the latest. I called that following Monday to confirm my car was going to get picked up and Bruce informed me they had me on the list for my car to get picked up. I called Tuesday they said they would call me when they had a ETA. I called Wednesday and they told me they couldn't find anyone. I had to cancel my flight ($480 down the drain) since I needed to drive it out myself due to me starting my new job and needed my car out there. What a waste of time and money definitely wouldn't recommend them.

I recently used Global Auto Transportation to ship my vehicle, and overall, the experience was positive. The process was straightforward, and my car arrived on time and in good condition. The team was responsive and kept me updated throughout. While there were a couple of minor communication hiccups, they were promptly addressed. I would recommend their services for reliable and efficient vehicle shipping.

Yo, these guys seriously saved me. Had to get my car moved last minute from LA to Austin and thought it was gonna be a total mess, but nope — smooth ride all the way. Booking was quick, no BS, no weird extra fees, and they actually answered the phone when I had questions (rare these days). The driver was chill, kept me in the loop, and my car got there in one piece, on time. Honestly, 10/10 — would hit them up again if I ever gotta move my ride.

Hello, I would love to share my experience with GAT company. Geo was the best agent I have worked with, thank you very much for your high service. Highly recommend!

Great job! Your customer service was friendly, efficient, and made the whole experience smooth. Keep up the amazing work!

We had a great experience with Global Auto Transportation. Our delivery driver was excellent, and our vehicle arrived just 5 days after booking. Everything went smoothly, and we would definitely use their services again for any future transportation needs.

It was a pleasure working with everyone—they were not only incredibly helpful and knowledgeable but also highly responsive and communicative throughout the process.

I want to express my gratitude to everyone at this company for their excellent care and for successfully delivering two vehicles along with the driver. They did a fantastic job, and I truly appreciate their efforts.

Moving from California to Florida was exciting, but there was one big worry — shipping my beloved 2018 Toyota Camry. I needed a reliable service, and after some research, I found GAT (Global Auto Transport). Their reviews were solid, so I decided to give them a try. The process was smooth from the start. Their customer service was thorough, explaining everything from pickup to delivery. They reassured me that my car would be transported in an enclosed carrier, which calmed my nerves. After scheduling a convenient pickup, the team arrived right on time to load my car onto the truck. For the next few days, I tracked my Camry’s journey through GAT’s updates and portal, and when it finally arrived in Florida, I was relieved to see it in perfect condition — not a scratch on it. The whole process was stress-free, and my Camry made it safely across the country. GAT really made the whole experience easy, and I’d definitely use them again!