Frequently Asked Questions
Cost & Payment:
– How do I pay for my car transport?
You’ll have to pay part of the total payment to secure your reservation with Global Auto Transportation. The remaining balance will be due upon the completion of the transportation.
– How much does it cost to ship a car?
The total cost of the shipment varies, depending on a few variables. These include the size, make, model, year, and condition of your vehicle. Other factors may impact the cost. These include the type of trailer, the route, the weather conditions, the distance of the delivery, and other seasonal factors. Our price beat guarantee ensures that you receive a fair price for our services.
– What is the cheapest way to transport a car?
The cheaper method of shipping a vehicle is with an Open Car Transport. But, we also offer Closed Car Transport. Closed Car Transport is more expensive, but provides more security for your vehicle.
– What is the average cost to ship a vehicle across the country?
The cost of hauling a vehicle across the country depends on the make, model, year, and condition of your vehicle. Please contact one of our agents, or receive a free quote from our website to learn more.
– How do I pay for my car transport?
The initial payment must be made with a valid credit card. The remaining balance can be paid either in Cash, by Cashier Check, or with a Money Order. Upon safe delivery of your vehicle, you’ll pay the truck driver.
– How long is my quote valid?
Any quote you receive from us (either over the phone, via e-mail, or through our website) will be valid for the following 14 days.
Insurance & Personal Items
– Can I ship personal items with my car?
Yes. 100lbs of extra space is allotted in the truck, without any additional charges. If your personal items exceed 100lbs, speak to one of our representatives to determine how the price of the shipment.
– Is my vehicle insured during transport?
Yes. Your vehicle will be insured during the entire shipment process.
– Are personal items in the car insured?
No. Our insurance policy only extends to your vehicle. Our drivers are not responsible for any damages to personal items.
– Is my insurance or the driver’s insurance responsible for any damage?
Global Auto Transport insures your vehicle during transportation. This way, you can feel secure knowing your automobile is in safe hands.
– What if my vehicle is damaged?
We recommend all customers inspect their vehicle with the driver prior to any transportation. In the unlikely event of any damages, update the Bill of Lading/Vehicle Conditional Report. This will be submitted for repairs and reparation.
– What type of insurance is covered my vehicle during transport?
GAT carrier insurances covers $1,000,000 liability and $250,000 cargo.
Pickup & Delivery
– What do I do to ship my car?
Part of our mission at Global Auto Transport is to simplify the shipping process for our customers. There’s no need to fill the gas tank or specifically prepare your vehicle.
– What do I do before shipping my vehicle?
We recommend inspecting your vehicle for any and all prior damages. These must be noted for insurance purposes.
– What is the process of shipping a car out of state?
The transportation process is simple. Our drivers are experienced moving both functioning and non-functioning vehicles onto their trucks. We handle all the small stuff, so you don’t have to worry.
– Can there be a guaranteed pickup or delivery date/time?
Yes. If you need your vehicle at a specific date and time, we can arrange it so you receive the vehicle when you want it. There may be additional costs to expedited shipping however. Speak to a live agent to figure out what works best for you.
– How long does it take to ship a vehicle?
The delivery time of your vehicle depends on the distance being traveled and the weather/road conditions during the travel. Below, you’ll find a handy guide to usual delivery time windows:
In State Delivery: 1-3 Days.
Up to 1000 Miles: 3-5 Days.
1000-1250 Miles: 4-5 Days.
1250-2000 Miles: 6-8 Days.
2000-3000 Miles: 7-9 Days.
3000 Miles and Above: 9-11 Days.
– Do I have to be at pickup or delivery?
At both pickup and delivery, you or a trusted representative must be present. This way, someone is present to inspect the vehicle and update the Bill of Landing.
– What is the Bill of Landing?
A Bill of Landing (or BOL) is a legal document which contains important information about the shipment. The Bill of Landing will contain the year, make, model, automate and condition of your vehicle. The Bill of Landing serves as the contract between the truck driver and the vehicle owner. Any and all damages to the vehicle must be reported on the Bill of Landing. The Bill of Landing also serves as the receipt of the transaction.
Types Of Car Shipping Services
– What is Door-to-Door Auto Transport?
Door-to-Door Auto Transport allows our drivers to pick up your vehicle from your home. From there, they can take it to your preferred destination. No need for a car park, or to force you to visit a location you’ve never been to before.
– How do I track my vehicle while it is in transport?
If you wish to track your vehicle, you may contact one of our dispatch agents, or call the truck driver directly. Before your vehicle is transported, you’ll receive the driver’s phone number. You may also contact one of our live agents.
– What is top load?
A typical auto transport trailer has two decks. If you wish, you can top load your vehicle. Doing so could prevent potential damage to your vehicle.
– What type of transport will ship my car?
The type of truck used in your shipment will depend on customer preference. Customers can either request Open Car Transport, or Closed Car Transport.
– What is the difference between Open and Closed Transport?
Open Car Transport is the most common form of vehicle transportation. While it is cheaper, the car will also be exposed to rain, sun, dust, and other natural weather conditions. Open Car Transport is most often used on regular cars. Closed Car Transport provides extra protection, but is more expensive.
Other Common Questions
– Is Global Auto Transportation a Carrier or a Broker?
Global Auto Transportation is both a licensed Carrier and a licensed, bonded, and insured Broker.
– What is the difference between a carrier and a broker?
A Carrier operates trucks, and is an owner-operator. Licensed Carriers handle the scheduling and dispatching of shipments. A Broker owns a network of car carriers, often serving the entire country. Brokers verify USDOT authority, federal licenses, and cardo insurance on the carrier company.
– Will I receive a shipping contract?
Yes. Upon signing with GAT, you will receive an order stating all your legal obligations, rights, and conditions. We will only begin the shipping process once the order has been signed and returned.
– What do I do if I need to cancel my order? Will I receive a refund?
You may cancel any order within 24 hours of placing your reservation. If you do so, you will receive a full refund.