For any business customer service is the top concern. And it’s the same with auto transport industry. Most of us don’t have the need to ship our cars too often. So we can worry a lot and have a lot of questions. Especially when we use Auto Transport services for the first time! That’s why a Car Shipping company must have live agents to work with customers.
At GAT we have a great team of live agents. When you call us, you won’t be dealing with an automated customer service. Our live agents, who work extended hours, work hard to help you with your Car Transport. They will answer all the questions you have. They also can always help you with a piece of advice about the Auto Transport process.
When you book an order with us, one of our agents will be helping you along the way. He will discuss all the details with you and then try to get you the best deal. Then he will find you a reliable carrier and set the dates of the pick-up and drop-off. When the shipping is in the process, you can always call your agent to check the status of the delivery. They can also help you contact the driver on the conference call. Our live agents always keep you updated!
All of our agents are professional in what they’re doing. They easily handle multi-tasking and having phone calls on different lines. GAT live agents will assist you with every aspect of your Auto Transport. We care a lot about the quality of our customer service. So you can be sure that you will get all the help you need when you contact GAT. We work to keep our clients happy from the very moment you call us!